Terms & Conditions

Payment Terms

Full payment is due ten weeks before the tour start date.

Personal Insurance: You are strongly advised to take out your own personal travel insurance. We cannot be responsible for closure of venues or changes to the trip itinerary. Under such circumstances every endeavour will be made to find an alternative. If someone is ill or has an accident, we will assist to the best of our ability but must reserve the right to carry on with the trip. It may be necessary for the group member to leave the trip and re-join later at his/her own expense. We cannot accept liability for delays, disruption or cancellations of trips due to traffic conditions, weather conditions, strikes or any other reasons outside of our reasonable control. Note: you may be able to re-claim monies lost and expenses incurred subject to your holiday insurance.

Conditions of carriage: We reserve the unconditional right to terminate a client’s holiday in the event of unreasonable conduct which causes, or in our opinion is likely to cause damage, distress, danger, or annoyance to other clients.  In the event our responsibility to you ceases and we will accept no responsibility for loss or additional expenses you may incur.  Baggage allowance is one medium sized suitcase that weight no more than 18kgs.  We reserve the right not to carry items that are deemed to be too large or heavy for the driver to load and/or fit into the luggage hold. Mobility Scooters are limited to one per coach on a first come first served basis due to the weight involved and space required in the luggage hold to carry them. The scooter must not weigh more than 23kgs.

Disabled persons: We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have.  We will provide you with as much information as possible regarding the suitability of accommodation and the itinerary, so you can make a more informed judgement before you book.

Cancellation – Deposits are non-refundable. Once full payment has been made the following cancellation charges will apply: 56-43 days’ notice before departure is 60%; 42-29 days is 70% and within 28 days the full cost amount is payable.